For cancellations received after June 1: Refunds are contingent on the successful re-booking of the tour space, and are also subject to a per person processing fee.
For cancellations received less than 48 hours from the scheduled tour date, any deposit or payment is non-refundable.
To be placed on our waiting list, send an e-mail which includes your name, phone number, desired dates and the number of tour spaces you are seeking.
We will contact you should space on a requested date become available. Anytime from late May until early August is an ideal time to visit the puffins naturally the most satisfactory experience tends to be when weather and sea conditions are hospitable, however since neither can be controlled nor accurately predicted very far in advance (and since even summer weather here on the Maine coast can be fickle, with fog, chilly temps and showers always a possibility), there is always an element of uncertainty in participating in this particular offshore tour.
Why do you require full payment in advance for a multiple date booking?
Visitor access to Machias Seal Island is restricted by longstanding sanctuary regulations which protect the nesting seabird colony from excessive disturbance therefore spaces on our island landing tours are very limited, typically only 15 individuals per day. In the event of tour cancellation due to unfavorable weather/sea conditions, any deposits or advance payments are fully refunded.
Due to its exposed, offshore location, landing on Machias Seal Island can only take place when sea conditions safely permit.
Given such a limited tour capacity over a relatively short operating season, no shows have a significant impact on our business requiring full payment for a multiple date booking helps ensure that such reservations are made in good faith. For cancellations received prior to June 1: If the cancellation is received more than 30 days from the scheduled tour date, deposits or payments are fully refunded.
If the cancellation is received less than 30 days from the scheduled tour date, refunds are contingent on the successful re-booking of the tour space, and are also subject to a per person processing fee.
Assuming that an island landing is possible, what can I expect while ashore?
Those who land on the island are escorted from a concrete ramp on the rocky shoreline up to the middle of the island to an orientation area, where information about your visit will be provided.